How long does shipping take?
Shipping usually takes 4–7 business days within the EU. Delivery times may vary slightly depending on your location.

Do you ship internationally?
Currently, we focus on EU shipping only to ensure fast and reliable delivery.

How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your package in real time.

What payment methods do you accept?
We currently accept only PayPal.

Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, you can contact us immediately at our support email to request changes or cancellation.

What is your return policy?
We accept returns within 14 days of delivery as long as the items are unused and in their original packaging. Please contact us first before sending anything back.

Are there any shipping fees?
Standard shipping is calculated at checkout. Occasionally we offer free shipping promotions, so keep an eye out.

Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders and manage your details more easily.

What should I do if I receive a damaged or incorrect item?
Please contact us right away with your order number and photos of the item. We’ll make sure you get a replacement or refund quickly.

How do I contact customer support?
You can reach us anytime at our support email. We aim to respond within 24 hours on business days.